Effective 19 September 2026

Terms and Conditions

By accessing this website or entering Sydney Casinoeatery, you agree to be bound by these Terms and Conditions.

These terms apply to all visitors, users, and patrons of the venue located at Level 38, 88 Barangaroo Avenue, Barangaroo NSW 2000, Sydney, Australia. They govern your use of the website, your presence within the venue, and your participation in any dining, gaming, or concierge services.

If you do not agree to these terms in full, you must not use this website or enter the venue. Please read each section carefully before making a reservation or visiting the gaming floor.

Definitions

The following definitions apply throughout these Terms and Conditions.

Venue
Means Sydney Casinoeatery at Level 38, 88 Barangaroo Avenue, Barangaroo NSW 2000, including the Dining Room, Gaming Floor, VIP salons, and all associated facilities.
Patron
Means any person aged 21 or over who enters the Venue, whether for dining, gaming, or other permitted purposes.
Gaming Floor
Means the designated area within the Venue where offline casino gaming is conducted for licensed patrons.
Dining Room
Means the fine-dining restaurant and lounge area within the Venue, open daily from 12:00 PM to 11:30 PM.

Eligibility and Age Verification

All patrons must be at least 21 years of age and present valid physical identification proving age upon entry.

  • Acceptable identification includes a current passport, an Australian driver's licence, or a government-issued photo ID.
  • Digital, scanned, or photocopied identification is not accepted under any circumstances.
  • The Venue reserves the right to refuse entry to any person who is unable to prove their age with acceptable physical identification.
  • Entry to the Gaming Floor is strictly limited to patrons aged 21 or over, even when accompanied by an adult.

Entry requirement

Valid physical ID proving age 21+ is required for floor admission. No exceptions.

Reservations and Cancellations

Dining Reservations

Dining reservations can be made via phone or email and are subject to availability. The Dining Room operates daily from 12:00 PM to 11:30 PM.

  • A credit card may be required to secure reservations for parties of six or more.
  • Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
  • No-shows may incur a charge of AUD 50 per person.

Gaming Floor Access

Gaming floor access is available 24/7 for licensed patrons with valid physical ID.

  • Entry is at the discretion of management and may be refused or revoked at any time.
  • Patrons must comply with all house rules and responsible gambling policies while on the Gaming Floor.

Dress Code and Conduct

Dress Code

Smart elegant attire is required at all times within the Venue.

  • Examples of acceptable attire include collared shirts, dresses, tailored trousers, and elegant footwear.
  • Not permitted: athletic wear, beachwear, flip-flops, or torn clothing.
  • Management reserves the right to refuse entry based on attire, even with a confirmed reservation.

Conduct

Patrons must behave respectfully towards staff and other guests at all times.

  • Disruptive, intoxicated, or abusive behaviour will result in immediate removal from the Venue.
  • Smoking is prohibited except in designated outdoor areas.

Gaming Floor Rules

All gaming activities are subject to the following rules and applicable New South Wales regulations. The Casino Gaming Floor is open 24/7 for licensed patrons.

  1. Only patrons aged 21+ with valid physical ID may enter the gaming floor.
  2. Electronic devices must be switched off at gaming tables.
  3. Cheating or collusion is strictly prohibited and will result in prosecution.
  4. The Venue reserves the right to refuse service to any patron at any time.

Responsible Gambling

Sydney Casinoeatery is committed to responsible gambling and provides support for patrons who may need assistance.

  • Self-exclusion programs are available upon request.
  • Staff are trained to recognise signs of problem gambling.
  • For free and confidential support, contact the Australian Gambling Helpline at 1800 858 858 or visit gamblinghelponline.org.au.

Free and confidential support

Australian Gambling Helpline: 1800 858 858

gamblinghelponline.org.au

VIP Membership and Concierge

VIP Membership

VIP membership is by invitation only and subject to additional terms provided upon acceptance.

  • Membership benefits may include priority reservations, dedicated concierge, and access to private salons.
  • Membership can be revoked at any time for breach of terms.

Concierge Services

Concierge services include valet parking and reservations assistance.

  • Complimentary VIP Valet is available at Barangaroo South Concourse.
  • Concierge can be reached via phone or email.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Sydney Casinoeatery or its licensors and is protected by intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without prior written consent.
  • The Sydney Casinoeatery name and logo are trademarks.

Limitation of Liability

To the maximum extent permitted by law, Sydney Casinoeatery shall not be liable for any indirect, incidental, or consequential damages arising from use of the website or venue.

  • This includes loss of profits, data, or goodwill.
  • Nothing in these terms excludes liability for death or personal injury caused by negligence.

Dispute Resolution

These Terms and Conditions are governed by the laws of New South Wales, Australia.

  • Any dispute shall first be attempted to be resolved through good-faith negotiation.
  • If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Location & Concierge

Venue Address

Level 38, 88 Barangaroo Avenue, Barangaroo NSW 2000, Sydney, Australia.

Hours of Operation

Dining Room: Daily 12:00 PM – 11:30 PM. Casino Gaming Floor: Open 24/7 for licensed patrons.

Dress Code & Entry

Smart Elegant Attire Required. Valid Physical ID Proving Age 21+ Required for Floor Admission.

Valet & Transport

Complimentary VIP Valet at Barangaroo South Concourse.

Contact and Updates

For questions about these Terms and Conditions, contact us at [email protected] or call 1800 858 858.

We may update these terms from time to time. The latest version will always be posted on this page with a new effective date.